Managed Hosting Solutions
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contactusContact Us

1300 368 638 or 03 9211 5400
sales@hyperlink.com.au

Managed Hosting Solutions

Hyperlink's Managed Services deliver world class results

  • Maximum physical and electronic security
  • Guaranteed reliability of uptime
  • High speed/bandwidth connectivity
  • Cost effective services

Services we provide

  • Hosted hardware within our Data Centre
  • 24 x 7 hardware management and monitoring
  • High speed Internet and WAN connectivity
  • Hardware and application support
  • Disaster recovery planning

Managed Hosting services are "... outsourcing the business process of housing and managing the IT infrastructure to specialists. It is all about cost effectively reducing your risk and exposure to an IT disaster. It is not about losing control of your IT."

Why Outsource Hosting of IT Systems and Network?

Few companies are truly aware of the risks they face in housing their IT infrastructure within their own premises. Whether it is simply a web server, mail server or even your company's main file server the consequences of it being off-line and not being backed up can be disastrous.

Benefits of using a managed hosting service

1
Telco-grade
Infrastructure

What is provided:
  • All utilities delivered with uninterrupted redundancy
  • Power guaranteed via UPS, battery and diesel generators
  • Air conditioning operation assured through fully redundant N+1 air conditioning units
  • Critical equipment (switches, routers, etc.) have stand-by units
  • High physical and electronic security

What this means:

No matter what happens to your office, or even to Australia's utilities, your equipment will still be operating

2
High Speed
Bandwidth

What is provided:
  • We provide redundant internet supply to meet every requirement for volume and speed
  • Internet feed enters the Data Centre on independent supply points to create physical independence
  • Fully redundant routers and switches within the Data Centre remove single points of failure

What this means:

Your system and network will have a continuous high speed Internet data feed

3
24x7 Monitoring & Management

What is provided:
  • Team of specialist technicians monitor the performance and health of your hardware and network
  • Support on a 24x7 basis and under agreed procedures
  • Service Level Assurances to ensure your systems and network are operational

What this means:

You can relax knowing that your IT system and network are being looked after and any problems will be immediately addressed

4
Disaster Recovery Planning

What is provided:
  • Daily tape backup of all equipment under agreed tape rotation schedules
  • Offsite storage of tape backups in a secure location
  • Regular backup restoration procedures to ensure the network can become fully operational
  • Cold, warm and hot backups available
  • SAN backup available

What this means:

If the worst happens and your primary system needs a complete re-build, or replication, then it can be done

As a business manager or owner, you can do all of the above yourself - all it takes is money and time. The cost of you providing an adequate level of redundancy, monitoring and support to your own systems and network can be prohibitive. Outsourcing to a specialist provider is about you gaining control over the costs and risks of your IT infrastructure.

Summary of Benefits

  1. Premium service is standard
  2. State-of-the-art monitoring and support
  3. Specialised customer service technicians
  4. Our focus means that we deliver outstanding service
  5. Strength of the business

To read the full details of the benefits of Hyperlink's Managed Services click here.