Hyperlink's Private Networks deliver world class results

• Maximum physical and electronic security
• Guaranteed reliability of uptime
• High speed/bandwidth connectivity
• Cost effective services

Services we provide

• Business-grade broadband connections to your offices, clients and employees
• Secure Internet access via managed firewalls
• Network monitoring and management 24 x 7
• Teleworking connections for residential access

The Hyperlink Private Network (HPN) offers your business a variety of benefits:

1. Highly secure and high speed private networking
2. Incorporates full range of high speed, business-grade connectivity
3. Delivers networking at only a fraction of the traditional costs
4. Monitored and managed on 24x7 basis by Hyperlink technicians
5. Protected from intruders through fully managed firewalls

Summary of the Benefits of the Hyperlink Private Network (HPN)

Our private network solutions are built around our understanding of your current IT and communications infrastructure, and the changes that are required to achieve the service(s) requested.

We provide compelling solutions, both on commercial and technical levels, for the following reasons:

• Savings that should improve the bottom line performance for you.
• A defined Service Level Agreement for the length of the contract that fits your business needs. You can be assured of a single point of responsibility and accountability in delivering the requirements.
• Our capability to deliver the solution is outstanding. Our customer support teams are highly trained and experienced in IT hardware and operating systems support, as well as network administration. Our facilities are world class and support many other organisations mission critical systems.
• Migration plans for the solution are well thought through and are supported by extensive experience, process and procedures that provide a seamless transition.
• The solution provides you with scalability to easily accommodate future growth in your business. As new locations are added on these can be readily and quickly included within the private network at incremental cost only. Your inter-office data traffic is entirely free and unlimited and Internet usage across all of the locations is provided at wholesale rates.

In designing a Private Network, Hyperlink considers the following requirements:

• The requirement, if it exists, for your servers to be located and managed from within the Hyperlink Data Centre. Therefore, reliable, secure and high speed communication from all sites to the Data Centre is imperative.
• All customer locations need to be on-line at all times. Therefore, 24x7 monitoring of the sites and services is critical to detecting problems and minimising the restoration window. In addition, high quality redundant connections with automatic failover capability built in may be required in future and this capability needs to be designed in now.
• The Private Network must be highly scalable to provide access services nationally (City, suburban and country areas).

Hyperlink Private Network Services Support

Hyperlink Private Network Monitoring:

Hyperlink provides a 24x7 network monitoring service that constantly polls every end point location to confirm that the line is working correctly where possible.

This monitoring can be setup so that the following events on your private network will produce alerts that will result in action by Hyperlink's managed network services technicians as well as SMS and e-mail notifications to your nominated person(s).

• Loss of DSL connectivity at any location
• High Packet Loss on any connection
• Verification that ISDN backup has been initiated (upon loss of DSL) if installed.
• Notification that ISDN backup has been terminated (on restoration of DSL) if installed.

In the event of any of the above alarms at any time of the day or night, Hyperlink works to identify the problem and immediately restore DSL services that have been disrupted.

We recognise the importance to you of this proactive monitoring and restoration as it significantly reduces restoration times for services, particularly when that disruption occurs outside of business hours. In many cases, Hyperlink will have identified the problem, rectified the root cause and restored it before anyone at your site(s) becomes aware of the problem.

A further benefit is that Hyperlink's monitoring system will provide you with empirical data in support of the Service Level Assurance parameters. Hyperlink provides you with detailed reporting on the availability of each service at agreed intervals.

To read the full details of the benefits of Hyperlink Private Networks, click here.